Is the HubSpot Starter Plan Beneficial for Small Businesses?

I manage a small services company and encountered difficulties while trying to import my contacts. It seems like I need to upgrade to a paid plan since the free version doesn’t allow proper contact imports.

From what I understand, the paid option provides additional email templates, surpassing the three basic ones included in the free version.

My objectives include following up with leads, possibly integrating our email software through their API to update lead statuses, and tracking potential deals.

I’ve been recommended the Starter Customer Platform priced at $15 monthly.

Can anyone share their experience with this plan? What are its advantages and drawbacks? Are there any significant negatives I should keep in mind?

I’m also curious about other features that come with the plan that could be beneficial for my business.

been using hubspot starter for about 8 months now and its pretty solid for the price. contact imports work fine once you upgrade and the deal tracking is actually useful. main downside is your limited on custom propertis but for $15/month its worth it imo. way better than staying stuck with the free version limitations