I’m thinking about using a well-known CRM for my business. It looks great on the surface, but I’m worried about hidden costs and issues. Has anyone used it long-term? What are the real pros and cons?
I’ve heard mixed things about:
Any honest feedback would be super helpful before I commit. Thanks!
been using it for 2 yrs now, its pretty solid. customer support can be hit or miss, but the features are worth it. pricing does get steeper as u grow, but ROI has been good for us. learning curve is there, but once u get it, its a gamechanger. def helped our growth. id say go for it, but maybe start small n scale up
I’ve been using this CRM for about 18 months now, and I can say it’s a bit of a double-edged sword. The good: it’s incredibly powerful and has streamlined our sales process significantly. The bad: it can be overwhelming at first, and we definitely underestimated the time needed for proper setup and training.
Pricing wise, it’s not cheap, especially as you scale. But we’ve found the ROI to be there if you really commit to using all the features. The analytics have been a game-changer for us, helping us identify trends we never saw before.
One thing to watch out for: the constant updates. While they often bring improvements, they can also disrupt your workflow if you’re not prepared. And yeah, customer support can be frustratingly slow at times.
Overall, I’d say it’s worth it if you’re ready to fully invest in the platform. Just be prepared for a bit of a learning curve and some growing pains along the way.
been using it 4 a year, mixed feelings. pros: tons of features, great for tracking leads. cons: pricey AF as u grow, support can be slow. takes time to learn but pays off. helped our growth but not magic bullet. consider ur budget n time b4 jumping in. worth it if u commit fully
I’ve been in your shoes, and I can say from experience that the platform delivers on most fronts. The pricing structure is indeed complex, so carefully assess your needs before committing. The real value lies in its automation capabilities and data insights, which have significantly boosted our efficiency. However, be prepared for a substantial time investment in setup and training. The learning curve is steep, but the payoff in streamlined operations is substantial. One often-overlooked benefit is the robust integration ecosystem, which has allowed us to connect various business tools seamlessly. Overall, it’s a powerful tool, but success depends on your commitment to fully leveraging its features.