I’m running into problems with my Zapier webhook setup when working with a platform called FileStage. My original zap works perfectly fine with the webhook trigger configured properly. However, when I copy this zap to create additional workflows (since I need more than 3 conditional paths), the duplicated versions stop functioning correctly. The webhook receives test data without any issues, but it fails to process actual incoming data from FileStage. This is causing problems in our automation process and I’m worried we might miss important notifications. Has anyone experienced similar behavior when duplicating webhook-based zaps? Any suggestions on what might be causing this inconsistency would be really helpful.
Had this frustrating issue last year with multiple webhook duplications. The root cause in my case was actually related to the internal zap IDs that Zapier assigns during duplication. Even though the webhook URLs are different, sometimes the backend processing gets confused between the original and copied versions. What fixed it for me was completely recreating the webhook trigger from scratch instead of duplicating. I know it sounds tedious, but manually setting up new zaps with fresh webhook triggers eliminated the processing inconsistencies. Also double-check that your FileStage account isn’t hitting any rate limits or concurrent webhook restrictions, as some platforms throttle multiple simultaneous webhook calls from the same source.
I encountered this exact issue about six months ago when scaling up webhook integrations for a client project. The problem typically stems from webhook URL conflicts when duplicating zaps. Each webhook trigger generates a unique URL, but FileStage might still be configured to send data to your original webhook endpoint only. When you duplicate a zap, Zapier creates new webhook URLs, but your external service doesn’t automatically know about these new endpoints. You need to check FileStage’s webhook configuration and ensure each duplicated zap has its webhook URL properly registered on their end. Also, verify that your duplicated zaps are actually published and not just saved as drafts, as this can cause similar symptoms where test data works but live data doesn’t flow through.
webhooks can be tricky when duplicating - ive seen this happen with other platforms too. check if filestage has a limit on active webhook endpoints per account, some services only allow one active webhook url at a time which would explain why your original works but copies dont