Using Jira Insights, I encounter an error when a non-supported estimation method is chosen. Only ‘QA Story Point Estimate’ fills charts. How can I enable ‘Total Story Point Estimate’ for insights?
hey liam, i solved a similar prob by tweaking the board custom field config in jira admin. sometimes the Total estimation is not linked cause default settings skip it. check if your mapping is correct and reindex; might need support help if it’s stubborn
I encountered a similar situation when switching estimation methods on one of my projects. After receiving an error message for unsupported estimation, I discovered that the system relies on a specific configuration value for the Total Story Point Estimate. I had to manually adjust the global settings to include this alternative and then re-index the project boards. It also helped to consult the Jira documentation on Insights to understand the scope of changes allowed for board estimates. In my case, this resolved the issue without further complications.
In my experience, this issue is often related to configuration mismatches between the estimation fields. I discovered that the Total Story Point Estimate option was not recognized because it wasn’t properly tied to a corresponding field in the global settings. Resolving the issue required manually setting the appropriate mapping in the system settings and then performing a full re-index. Reviewing the project board configuration and corresponding documentation helped clarify the necessary adjustments. This approach ensured that the Total Story Point Estimate was now recognized by Insights and charts were rendered correctly.
I faced a similar issue a while ago where my project didn’t display the Total Story Point Estimate properly in Jira Insights despite having everything set up. I discovered that the problem was due to a misalignment between the custom fields and the estimation settings on the board itself. After a careful review of the custom field configuration and making sure the Total Story Point field was correctly added to the project scheme, the error disappeared. It seems that ensuring proper synchronization across the custom field configuration and board settings is key to resolving this type of error.
In my experience, a common cause of this issue is a misalignment between the custom field configuration and the board’s settings. I discovered that ensuring the Total Story Point Estimate field is properly defined in the global field configuration is crucial. After confirming that the field was correctly set up, I re-mapped it within the project’s scheme and completed a full re-index. This sequence of actions resolved the error and allowed Insights to correctly incorporate the Total Story Point Estimate into the analytics, highlighting the importance of synchronizing field definitions and board settings.