Hey everyone, I’m having trouble with my Zapier-Magento setup. I’m using Magento 2.1.11 and I’ve set up a user with full permissions. At first, everything works fine when I connect Zapier using the user credentials. But after a while, the connection breaks.
I can fix it by reconnecting in Zapier with the same info, but it keeps happening. I’ve read that admin accounts expire after a few hours, and I’d need an integration for permanent access. But Zapier doesn’t let me use tokens.
This only started after updating to 2.1.11. Earlier versions were fine. Is this a Zapier problem or a Magento issue? Has anyone found a way to keep the connection stable? I’m not sure if I’m missing something obvious here.
Any help would be great. Thanks!
I’ve encountered similar issues with Magento 2.1.11 and Zapier integration. From my experience, this is likely a Magento problem rather than a Zapier one. The admin token expiration in Magento 2.1.11 can indeed cause these connection breaks.
One workaround that I’ve found effective is creating a dedicated API user for Zapier instead of using an admin account. This API user should have only the necessary permissions for Zapier tasks, which generally results in a more stable connection.
Alternatively, upgrading Magento or investigating third-party extensions that extend token lifetimes might provide a more permanent solution. Monitoring and manually refreshing the connection may still be required as an interim measure.
hey mate, i had the same headache with 2.1.11. wat worked for me was settin up a seperate API user for zapier. give it only the permissions it needs. also, check ur server logs for any weird stuff happenin when the connection drops. might give u some clues. good luck!
I’ve been down this road with Magento 2.1.11 and Zapier, and it’s a real pain. Here’s what worked for me:
First, ditch the admin account for Zapier. Create a specific API user with limited permissions. It’s more secure and tends to be more stable.
Next, I tweaked the token lifetime in Magento’s core_config_data table. It’s not ideal, but it bought me more time between reconnects.
Also, make sure your server’s time is synced correctly. I once spent days troubleshooting only to find out my server clock was off.
If all else fails, consider using a middleware like Mule or Dell Boomi. They can handle the token refresh automatically, saving you tons of headaches.
Remember, Magento 2.1.11 is pretty old now. If possible, upgrading to a newer version might be your best long-term solution.