Multiple Webhook Notifications for Single Deal Creation in Hubspot CRM

I’m having trouble understanding Hubspot’s webhook behavior for new deals. It’s sending a bunch of separate notifications for one deal creation. First, there’s a message about the new deal ID. Then it bombards us with updates for each property change.

This seems really inefficient. Sometimes these notifications even arrive out of order! The property changes might show up before the creation alert.

Wouldn’t it make more sense to bundle all this info into one notification? Or maybe just tell us a new deal exists, and let us fetch the details ourselves?

Right now, our backend is swamped with all these individual updates. It’s hard to process them efficiently. Has anyone else run into this? How are you handling it? I’m wondering if there’s a way to streamline this process or if Hubspot has any plans to improve their webhook system.

I feel your pain with Hubspot’s webhook madness. We faced the same issue and it was driving our devs nuts. Our solution? We built a lightweight middleware that acts as a buffer.

Basically, it catches all those rapid-fire notifications, holds onto them for about a minute, then consolidates everything into one neat package before sending it to our main system. It’s not foolproof, but it’s cut down our processing overhead by about 70%.

One trick we found helpful was to use the deal ID as a sort of ‘grouping key’. This way, even if notifications come in out of order, we can still piece together a coherent picture of what’s happening with each deal.

Have you considered reaching out to Hubspot’s dev community? Sometimes other users have cooked up clever workarounds that aren’t in the official docs. Might save you some headaches down the line.

yo, i feel ya on the hubspot madness. we got around it by makin a simple delay system. it holds the notifications for like 20 secs, then smooshes em together. not perfect but way better than the constant spam.

maybe try askin on hubspot’s forums? Sometimes other users got some neat tricks up their sleeves that aint in the official stuff.

yeah, hubspot’s webhooks can be a real pain. we had similar probs and ended up building a custom buffer system. it waits like 30 seconds, grabs all the notifications for a deal, then smooshes em together. not perfect but way better than the constant barrage.

might be worth checkin their api docs too. sometimes theres hidden gems that can help manage this stuff better.

Having dealt with Hubspot’s webhook quirks, I can relate to your frustration. We tackled this by implementing a time-based aggregator in our system. It collects webhooks for a specific deal over a short interval (we use 45 seconds) before processing them as a single unit.

This approach significantly reduced the load on our backend and helped maintain data consistency. We also implemented error handling to manage out-of-order notifications, ensuring we always have the most up-to-date deal information.

While it’s not a perfect solution, it’s made a substantial difference in our workflow efficiency. Have you considered exploring Hubspot’s API for alternative methods of data synchronization? Sometimes, polling can be more reliable than webhooks for certain use cases.

I’d recommend documenting your experience and sharing it with Hubspot support. The more users highlight these issues, the higher the chance of seeing improvements in future updates.

I’ve encountered similar issues with Hubspot’s webhooks. Their current implementation can indeed be overwhelming, especially for high-volume CRMs. To mitigate this, we implemented a queueing system on our end. It collects incoming webhooks for a short period (say, 5 seconds) before processing them as a batch. This approach helps consolidate multiple notifications for a single deal.

Additionally, we use the deal ID as a key to aggregate property changes. This way, even if notifications arrive out of order, we can still construct a coherent picture of the deal’s state. It’s not perfect, but it’s significantly reduced the load on our systems.

As for Hubspot improving this, I haven’t heard of any concrete plans. However, it might be worth reaching out to their support team to voice your concerns. The more users highlight this issue, the more likely they are to prioritize a solution.