We’ve been looking at pre-built automation templates as a way to accelerate our deployment timeline. The pitch is great: grab a template, customize it for your use case, ship it in weeks instead of months.
But I’m hearing whispers—both from vendors and from other teams—that the real work happens in the customization phase. The template gets you 60% of the way, and then you’re basically building anyway.
I want to get a realistic picture before we commit to a template-first approach. For folks who’ve actually used templates to deploy workflows:
How much of the template survived to production unchanged? What customizations were unavoidable? Did the time savings materialize, or did you end up spending similar effort just in a different phase?
I’m trying to figure out if templates are a real acceleration or just a different kind of rework.