How do I delete a label from a JIRA ticket with Python? I can append labels, but removing them proves difficult. Example:
def modify_issue(issue_object):
issue_object.add_tag('NEW_TAG')
issue_object.remove_tag('OLD_TAG')
modify_issue(current_issue)
Any advice?
hey, try grabbing the full label list and filter out the one u dont need before updating the ticket. remove_tag might not be the right fn for your library. hope this helps!
The remove_tag method may not actually perform the deletion as its functionality can vary between libraries. In my experience, it is more reliable to fetch the full list of labels, modify that list by excluding the unwanted label, and then update the ticket completely. This approach allows you to directly control what labels remain attached to the issue. In addition, it avoids discrepancies that might stem from relying on a single remove_tag function. Checking the library documentation for how they handle label modifications is also beneficial, as it often provides workarounds or alternative methods.
Based on my own experience working on JIRA integrations, I found that attempting to use a dedicated remove function often leads to unexpected results since not all libraries implement it correctly. It is wiser to fetch the complete list of labels attached to an issue, exclude the ones you wish to remove, and then update the ticket with the filtered list. This extra step not only provides more control over the final state of the issue but also helps to avoid library-specific quirks. Testing this thoroughly on a staging project first proved essential for reliable results.
hey, try fetching the full labels list then removing the unwanted label manually. remove_tag often fails in some libaries, so this workaround worked better for me. good luck!