Required Field Being Bypassed in WordPress Gravity Forms

I’m dealing with an annoying problem on my WordPress site that uses Gravity Forms. I’ve created a form to gather information from visitors, and most of them fill it out completely. However, there’s this one field I made required, yet users somehow submit the form without completing it.

Out of around 200 submissions, only 2 have filled in this specific field. This is confusing since I set it as mandatory, which should stop submissions if it’s left empty.

I’ve reviewed the field settings several times and it’s confirmed as required. Has anyone faced this issue before? What might cause users to skip the validation for a mandatory field?

maybe its a js issue? i had smth similar before, like when users had js disabled or if there’s a conflicting plugin. try looking in the console for errors n maybe deactivate some plugins temporarily to see if that helps with your gravity forms!