Testing the connection with our updated configuration returns a ‘Connection is KO’ error. My configuration snippet is:
<bugtrackerConfig>
<login>adminUser</login>
<secret>pass123</secret>
<baseUrl>http://example.server</baseUrl>
<serviceWSDL>http://example.server/service/api?wsdl</serviceWSDL>
<viewPage>http://example.server/issues/</viewPage>
<createPage>http://example.server/issues/new</createPage>
<projID>PROJKEY</projID>
</bugtrackerConfig>
How can I correct this configuration issue?
I encountered a similar integration obstacle some time ago. My configuration looked identical to what was advised but I eventually discovered that device-specific factors such as network settings and endpoint precision could cause these connection failures. In my case, a slight difference in the API endpoint paths was responsible for the error. I compared the URLs used by the TestLink integration against those defined in our TestLink instance. Moreover, ensuring that services are reachable from the server side and that credentials match exactly on both ends was vital in resolving the issue.
I experienced a similar problem during a past integration between TestLink and an issue tracker. The key was to focus on seemingly trivial details that often go unnoticed. In my case, ensuring that there were no hidden characters or extra spaces in configuration entries made a significant difference. It also helped to reexamine network permission settings and confirm that the TestLink instance had proper connectivity to the server hosting the API. Taking a methodical approach to verify each component allowed me to pinpoint the minor discrepancies causing the error.
hey, i had a simalar issue fixed by retyping config lines manually. hidden spaces and mispelled xml tags often mess things up. also verify your endpoints from the testlink server, sometimes they differ. hope that helps!
After struggling for a while with similar integration issues in our setup, I found that the problem sometimes lies hidden in the details beyond mere configuration mismatches. In one instance, the error was rooted in stricter network policies on our test server that blocked certain API calls. I had to verify that the TestLink instance had appropriate permissions to access the endpoints, and I adjusted firewall settings accordingly. Additionally, updating the WSDL URLs based on the real-time API documentation helped resolve some inconsistencies that initially appeared benign.
In a past integration project with TestLink, I encountered a similar issue that initially appeared to be rooted in the configuration file. After thorough investigation, it became clear that the challenge was not solely with the XML parameters but also with the underlying network configuration. I discovered that a misconfigured proxy was interfering with API calls, which in turn caused authentication handshakes to fail. Adjusting proxy settings and verifying that TestLink could establish a direct connection with the bug tracker helped resolve the problem. Ensuring consistency in URL definitions and double-checking endpoint accessibility proved vital.
hey, my experiance showed hidden spaces or proxy snagged me. retype the xml config to avoid unseeen errors, and check if your network is blocking the api calls correctly.