I’m looking for a way to set up automatic email notifications for certain Jira issues. We’ve got some tickets with important deadlines, and it would be great to get reminders about them. Also, we sometimes need to keep tabs on other tickets that don’t have set due dates.
I thought Jira would have this feature built-in, but I can’t seem to find it. Am I overlooking something?
I tried a plugin called Reminder for Jira, but it’s not really cutting it. It’s kind of sluggish and has trouble with user selection sometimes.
Does anyone know of a better way to handle this? Maybe another add-on or a workaround? I’d really appreciate any suggestions!
I’ve been using Jira for years, and I’ve found that the Automation for Jira app is a game-changer for this kind of thing. It’s incredibly powerful and flexible. You can set up rules to send emails based on pretty much any criteria you can think of – due dates, status changes, you name it.
One trick I’ve used is setting up a custom field for ‘next action date’ on our tickets. Then I created an automation rule that checks this field daily and sends reminders if it’s within a certain timeframe. Works like a charm for those tickets without hard deadlines.
For the deadline-based stuff, you can create rules that send escalating reminders as the due date approaches. It’s saved our bacon more than once when we’ve had critical deadlines looming.
The best part is, once you get the hang of it, you can tweak and fine-tune these automations to fit your team’s exact needs. No more relying on clunky plugins or missing important deadlines.
hey, have u tried Jira Misc Workflow Extensions? it’s pretty good for custom notifications. u can set up rules to send emails based on different conditions. it’s not as fancy as some other options but it gets the job done. i’ve been using it for a while and it’s been reliable. might be worth checking out if u haven’t already.
I’ve faced similar challenges with Jira notifications and found a couple of effective solutions. One approach is to leverage Jira’s built-in JQL (Jira Query Language) to create custom filters for your specific issues, then set up email subscriptions for those filters. This method works well for both deadline-based and non-deadline tickets.
Another option is to explore automation rules within Jira. You can create rules that trigger email notifications based on custom conditions, like approaching deadlines or specific field updates. This approach offers more flexibility than standard notifications.
If you’re comfortable with a bit of scripting, you might consider using Jira’s REST API to build a custom solution. This allows for highly tailored notifications that can integrate with other systems if needed.
These methods have worked well in my experience, offering more reliability and customization than third-party plugins.