I’m working with a WordPress site that has both Gravity Forms and Zapier integration. Right now I’m running into a problem where the Zapier connection only lets me set up one condition to trigger the automated workflow.
I need to figure out how to add multiple conditions without using the standard interface. Are there any WordPress hooks or actions I can tap into to make this work? Maybe I need to build a custom solution?
The issue is that I need several conditional checks to happen before the Zapier automation runs. I can’t handle this logic on the Zapier end because a third party set up the webhook and I don’t have access to modify their automation rules.
When I look at the Gravity Forms Zapier settings, there’s no option to add extra conditional statements like you normally see in other integrations. I did some research and found that the Gravity Forms team mentioned they were working on this feature a few years back, but it still hasn’t been added to the plugin. The functionality exists in Zapier’s interface, but since I can’t edit the third party automation, that doesn’t help me.
What’s the best approach to handle multiple conditional logic for triggering Zapier webhooks from Gravity Forms submissions?
Had the same issue last year. I ditched the built-in Zapier addon conditions and used the gform_after_submission hook instead to build my own conditional logic before firing the webhook. Here’s what I did: hook into the form submission, check the submitted data against my conditions, then manually trigger the webhook with wp_remote_post() if everything passes. You’ll need to turn off the automatic Zapier trigger for that form and handle webhook sending entirely through your custom code. Way more control over the conditional logic, and it works great when you can’t change anything on the receiving end. Just add proper error handling and logging so you can debug webhook delivery problems.
You could create a helper function that checks all your conditions at once, then use the gform_zapier_config filter to control the addon dynamically. I did something similar - stored my conditional rules in an array and checked them before letting the webhook fire. The filter runs before Zapier processes anything, so just return false when your conditions aren’t met. This way you keep the original Zapier setup but get the conditional control you want. Test it thoroughly though - this filter isn’t well documented and can behave differently across Gravity Forms versions.
Another option: use gform_pre_submission_filter to tweak the form data before Zapier sees it. You can add conditional checks there and either block the whole submission or change specific fields that Zapier reads. It’s messier than Oscar’s approach, but it works if you don’t want to deal with manual webhook calls. Just document what you’re doing - future devs will be lost trying to figure out why the data flow’s been modified.