I’ve come across information that Spotify is notifying users who haven’t finished their age verification. They seem to be warning that accounts may be deleted if age isn’t verified within a specified timeframe.
Has anyone else received these alerts? I’m curious about what leads to this age verification requirement and how much time users usually get to complete it before facing account suspension or deletion.
Additionally, what does the age verification entail? Do they simply ask for your date of birth, or is there more documentation needed? If someone’s account is removed for not completing the verification, what happens to their saved music and playlists?
I would appreciate insights from anyone who has navigated this issue recently.
I dealt with this last month after ignoring their warnings way too long. My experience was different from the previous poster - they completely locked me out after three weeks of notifications, not just restricted access. The verification was easy enough, just confirming my birth date and uploading a government ID. What surprised me was they suspended my premium subscription during verification. Took about 48 hours to review my documents and restore everything. The scary part? I genuinely thought I’d lose my decade-old playlists during those two days. This seems to hit accounts created before they had stricter age verification, especially if there were issues with your original signup info. Don’t wait like I did - handle it the moment you get that first email.
This happened to me three months ago. It was quite straightforward; they asked for my birthdate and required me to upload an ID photo to confirm I am over 13. The entire process only took a couple of minutes once I got around to it. What surprised me was the volume of communication—they sent me 5-6 emails over two weeks before actually restricting my account. During that time, I couldn’t access my playlists or download music until I verified. The emails made it sound like they would delete everything permanently, which felt unnecessary. I believe they are specifically targeting accounts that were created without age verification, especially older ones from when the signup process was more lenient. Your playlists and music remain safe while verifying, but it’s advisable not to delay too long since they are quite serious about compliance now.
same thing happened to me, but it was weird - they wanted age verification even tho my account’s 5 years old and i used my real birthdate when I signed up. took about a week to get thru their system. the id upload kept failing on mobile, so i had to switch to desktop. the whole thing seemed random since my friend who signed up at the same time never got any warnings.
Had to do this verification about two months ago and it totally blindsided me - I’d already verified years back when they first rolled it out. What really annoyed me was how all over the place their emails were. First one said 14 days, then they kept changing the deadline in follow-ups. The verification itself was easy, but their photo upload tool was picky as hell about image quality and file size. My account worked fine the whole time, though I saw other people get restricted access. Once I got everything submitted right, took exactly 24 hours to get reviewed. Talking to other users, seems like they’re doing some big audit on older accounts - probably because of new regulations in different countries. Your data should be fine, but I’d knock it out fast since their automated system doesn’t seem to give extensions.
Got hit with this verification six weeks ago and honestly thought it was phishing since the timing seemed random. Mine triggered right after I changed my email, so I think certain account changes flag their system. The process wasn’t complicated - just birthdate confirmation and photo ID upload - but their interface was annoying. Had to retry uploading my document three times because it kept timing out during peak hours. They gave me about 10 days before threatening to close my account. Took 72 hours once I submitted everything, though my account worked fine the whole time. Seems like they’re doing a broader compliance sweep rather than targeting specific age groups or account types.