Spotify app issues - help needed

Other Questions Spotify
1

I’m having some problems with my Spotify app and need help figuring out what’s wrong. Can someone help me troubleshoot by answering these questions?

Please check all that apply:

  • Did you update to the latest version recently? Yes/No
  • Are tracks randomly skipping during playback? Yes/No
  • Do your playlists appear completely empty? Yes/No
  • Are certain tracks unplayable or showing as grayed out? Yes/No
  • Is your account region correctly set to your location? Yes/No
  • Does everything work normally on the original app version? Yes/No
  • Are you getting incorrect password errors when logging in? Yes/No
  • Do you see unspecified login error messages? Yes/No
  • Are you getting travel restriction notifications after 14 days? Yes/No
  • Is this a fresh account that hasn’t used older versions? Yes/No
  • Does the standard app function without problems? Yes/No
  • Are you unable to login using the email verification method? Yes/No
  • Has your account been restricted despite only using recent updates? Yes/No

Please follow this format exactly or your response might get removed to keep things organized.

2

Mike, you posted a whole troubleshooting checklist but didn’t mention what’s actually wrong with Spotify. Hard to help without knowing the problem. Login issues? Won’t play music? Something else? This reads more like a survey than asking for help. Just tell us what’s happening when you try to use the app - then we can walk you through the right fixes.