Our team is fully invested in using HubSpot as our primary CRM and we find it quite effective. However, we are facing challenges with the email tracking features. They appear to be somewhat outdated and the user experience is not as smooth as we need it to be. We don’t intend to move away from HubSpot, as it manages our client information very well, but we are seeking a tool that can enhance our email marketing and follow-up processes. Has anyone successfully integrated any reliable email tracking tools with HubSpot? We are looking for options that can exchange data efficiently without creating conflicts or duplicate entries.
yesware’s worth a look too. i’ve been using it for 8 months and it integrates well with hubspot without screwing up your data. tracking works great and setup’s way easier than the other options people mentioned.
I totally get what you’re saying about the email tracking. have you tried using ‘Mailtrack’? It’s simple and works nicely with HubSpot. Plus, you get real-time notifications when your emails are opened. give it a shot and see if it helps!
We had the same headache about a year ago - our sales team wouldn’t stop complaining about HubSpot’s crappy email tracking. Tried a bunch of options and landed on Mixmax. It’s been solid. Setup was easy and it syncs with HubSpot without creating those annoying duplicate contacts you’re dealing with. What really won us over was the analytics and automated email sequences that actually update your pipeline stages. Price is fair and their support team actually gets back to you. Just heads up - you’ll need to train your team on the new interface since it makes composing emails a bit more complex.
We had the same HubSpot email tracking problems about six months ago. Tried a bunch of solutions and ended up with Outreach - it’s been solid for us. The integration keeps everything synced and delivery rates are way better than HubSpot on its own. What really caught us off guard was the engagement data - you get opens, time spent reading, link clicks, the works. Makes follow-up timing so much easier. Setup takes some work but their docs are good. Price is fair given how much more productive we’ve gotten. Our open rates jumped 15% after switching and the sales team loves how easy it is to track conversations.