Hello everyone, I am using Azure DevOps for our builds and repository management. I want to trigger a Jira webhook that sends a specific URL and message body every time a pull request is finished and involves a particular branch. Can this be done directly through the interface, or do I need to set up a custom pipeline as a workaround?
In my experience setting up Jira and Azure DevOps integrations, I found that directly using Azure DevOps’ built-in tools often proves insufficient for sophisticated workflows, such as filtering pull request events based on branch names. Instead, building a custom pipeline was necessary. Using service hooks in conjunction with a custom script allowed me to capture the precise event and send the required payload to Jira. Although configuring this requires a deeper understanding of both tools, it provided a more reliable and flexible method to achieve the integration needed.
I have worked with similar integrations and have found that the direct functionality in Azure DevOps is limited when it comes to triggering external webhooks on specific pull request events. In my experience, setting up a custom pipeline that listens for pull request completions and then calls the Jira webhook directly was the most reliable approach. This method provides greater flexibility in handling branch-specific conditions and allows custom error handling. While it requires additional configuration and maintenance, it offers the precision needed for tailored integration workflows.
hey, i set up a custom pipeline that triggrs a device script checking branch names then calling the webhook. azure devops doesnt support it directly so a small script works fine for my case. hope it helps!