Hey everyone, I’m having a hard time getting Snaplogic to talk to HubSpot through a REST API GET request. Someone else set up a HubSpot account for me using a Private App setup with a Bearer token for OAuth2. But when I try to use it, I keep getting a 401 Unauthorized error.
Here’s what I’ve done:
Got the account info from the HubSpot team
Set up the REST Dynamic OAuth2 Account in Snaplogic
Linked the account to the REST Snap
Put in the URL
But it’s just not working. The error message says:
REST API service endpoint returned error result: status code = 401, reason phrase = Unauthorized
I’m lost. Could it be something wrong with my setup? Maybe a firewall issue? What does this error actually mean?
Any ideas would be super helpful. I’m completely stuck here!
I’ve encountered similar issues when integrating HubSpot with other platforms. One often overlooked aspect is the API version. HubSpot frequently updates their API, and using an outdated version can lead to authentication errors. Check the API documentation to ensure you’re using the correct endpoint URL for the current version. Additionally, verify that the Private App in HubSpot has the necessary scopes enabled for the specific operations you’re trying to perform. Sometimes, the app might have limited permissions, causing the 401 error even with a valid token. If all else fails, regenerating the access token in HubSpot and updating it in Snaplogic could resolve the issue.
Been there, done that with HubSpot API headaches. Here’s what worked for me:
First off, check if your bearer token is actually valid. Sometimes these things expire without warning. Go back to HubSpot and regenerate a new one, just to be sure.
Also, make sure you’re hitting the right endpoint. HubSpot’s API can be finicky about exact URLs. Double-check you’re not missing a ‘/v1/’ or something in your request URL.
If that doesn’t do it, take a look at your account permissions in HubSpot. I once spent hours debugging only to find out I didn’t have the right access level for the data I was trying to pull.
Lastly, if all else fails, reach out to HubSpot support. They can be surprisingly helpful with API issues and might spot something you’ve missed.
In my experience with HubSpot’s API, a 401 Unauthorized error typically indicates an issue with authentication rather than with firewall settings. It is important to carefully check that the token was copied correctly and that no additional spaces or characters were included accidentally. Also, ensure that the token is still valid and that it carries the appropriate permissions required for the API endpoint you are trying to access. Testing the API call with a tool like Postman can help narrow down whether the issue lies with Snaplogic or with the HubSpot configuration.
hey mate, that 401 error’s a pain. had the same issue last week. double-check ur token - make sure it’s not expired. also, try using postman to test the API directly. that way u can see if it’s snaplogic or hubspot causing trouble. good luck!