Trouble adjusting size of JIRA Issue Collector modal

Other Questions Jira
1

Hey everyone,

I’m stuck trying to make the JIRA Issue Collector modal bigger at my workplace. I’ve tried this code:

window.JIRA_CONFIG = {
  modalSettings: {
    height: 600
  }
};

The docs say it should work, but the modal is still tiny (only 251px tall). I really need it to be at least 600px high.

Has anyone else run into this problem? Any ideas on how to fix it? I’m out of ideas and could use some help.

Thanks a bunch!

  • Sam
2

I’ve dealt with this JIRA Issue Collector sizing problem before, and it can be frustrating. One solution that worked for me was to use a combination of JavaScript and CSS. First, try setting the configuration like this:

window.ATL_JQ_PAGE_PROPS = {
‘fieldToFocus’: ‘’,
‘height’: 600
};

Then, to ensure the changes take effect, add this CSS:

#atlwdg-frame { min-height: 600px !important; }

If that doesn’t work, you might need to check if there’s any custom styling or scripts interfering with the modal. Also, make sure you’re using the latest version of the JIRA Issue Collector. Sometimes, older versions have quirks that are fixed in updates. Let me know if this helps or if you need more troubleshooting tips.

3

hey sam, i had the same problem. try adding this javascript after the jira script loads:

window.ATL_JQ_PAGE_PROPS.height = 600;

worked for me. if not, maybe check ur browser console for errors. good luck!

4

I encountered a similar issue with the JIRA Issue Collector modal size. The JavaScript configuration you’ve tried should work in theory, but JIRA can be finicky. Have you considered using CSS to force the size? Something like this might do the trick:

#atlwdg-container iframe {
    min-height: 600px !important;
    height: 600px !important;
}

Add this to your site’s CSS and it should override JIRA’s default styling. Just make sure it’s loaded after JIRA’s scripts. If that doesn’t work, you might need to check if there are any conflicting scripts or if JIRA’s own CSS is overriding your changes. Hope this helps!