Hey everyone,
I’m having a weird issue with the JIRA connector for Visual Studio 2010. I installed it recently, but when I try to set up my JIRA server in the ‘Add server’ settings, things go wonky.
The plugin keeps giving me a 404 error for the server address I put in. It’s weird because I can open the JIRA dashboard just fine in my browser using the same address.
Has anyone run into this before? Any ideas on how to fix it? I’m scratching my head here.
Thanks for any help you can give!
hey mate, i had similar issue. check ur protocol and try appending ‘/rest/api/2/’ to ur server url. if that fails, check your jira version. hope it helps!
I’ve encountered a similar issue before, and it was quite frustrating. In my case, the problem turned out to be related to the JIRA server’s SSL certificate. Even though the browser accepted it, Visual Studio was more stringent.
To resolve it, I had to add the JIRA server’s SSL certificate to the Windows certificate store. You can export it from your browser and then import it into Windows. Once I did that, the connection started working smoothly.
Another thing to check is your firewall settings. Sometimes, Visual Studio gets blocked while browsers are allowed through. You might want to temporarily disable your firewall to test if that’s the culprit.
If neither of these work, double-check your JIRA server’s API settings. Sometimes, the API endpoint is different from the web interface URL. You might need to add ‘/rest/api/2/’ or something similar to the end of your server address in Visual Studio.
Hope this helps! Let us know if you manage to get it working.
I’ve dealt with this exact problem before. The issue often lies in how Visual Studio handles the JIRA server URL. Try adding ‘/secure’ to the end of your server address in the connector settings. This worked for me when I encountered a similar 404 error.
Another potential fix is to check your JIRA account permissions. Make sure you have the necessary API access rights. Sometimes, even if you can access the dashboard, the API might be restricted.
If these don’t work, consider updating both your JIRA plugin and Visual Studio to their latest versions. Compatibility issues between older versions can sometimes cause these connection problems.
Lastly, if you’re using a proxy server, ensure it’s correctly configured in Visual Studio’s settings. Incorrect proxy settings can lead to connection failures like the one you’re experiencing.