I’m having trouble connecting our remote MySQL database to Zapier. The database is set up with SSL/TLS for remote access and I have verified it’s accessible from various IP addresses with open permissions.
Here’s what I’ve done so far:
Configured the database with SSL/TLS
Set user permissions using GRANT ALL PRIVILEGES
Completed the initial Zapier connection test
However, when I try to select options from the dropdown in Zapier, the list is empty and I receive an error about loading ‘Table’ data. If I manually enter a table name and run a simple query like SELECT * FROM new_table, it throws an unauthorized error during the test step.
I’ve looked over Zapier’s troubleshooting guide for empty dropdowns, but nothing seems to work. Any insights on what could be causing these connection issues or suggestions on how to fix them would be greatly appreciated!
I’ve encountered similar issues when integrating MySQL with various platforms. One often overlooked aspect is the MySQL server configuration. Check your my.cnf file and ensure that ‘bind-address’ is set to allow external connections (0.0.0.0 or your server’s public IP). Also, verify that ‘skip-networking’ is disabled or removed.
Another potential issue could be related to SSL/TLS configuration. Make sure Zapier is using the correct SSL certificate and that your MySQL server is properly configured for SSL connections. You might need to provide Zapier with the CA certificate used to sign your server’s SSL certificate.
Lastly, consider checking the MySQL error logs for any specific error messages related to connection attempts from Zapier’s IP addresses. This could provide valuable insights into what’s causing the connection to fail.
I’ve faced similar issues with Zapier and MySQL before, and it can be frustrating. One thing that helped me was double-checking the database user permissions. Sometimes, even with GRANT ALL PRIVILEGES, certain actions might still be restricted.
Have you tried creating a separate user specifically for Zapier with more explicit permissions? Something like:
GRANT SELECT, INSERT, UPDATE, DELETE, CREATE, DROP, REFERENCES, INDEX, ALTER, SHOW DATABASES, CREATE TEMPORARY TABLES, LOCK TABLES, EXECUTE, CREATE VIEW, SHOW VIEW, CREATE ROUTINE, ALTER ROUTINE, EVENT, TRIGGER ON *.* TO 'zapier_user'@'%';
Also, ensure your firewall isn’t blocking Zapier’s IP ranges. You might need to whitelist them in your database security group.
If these don’t work, try connecting to the database using a MySQL client from a different machine to isolate whether it’s a Zapier-specific issue or a general connection problem. Good luck!
hey ryan, have u tried clearing ur browser cache? sometimes zapier acts up with cached data. also, double-check ur connection string - make sure the port is correct (usually 3306 for mysql). if that doesnt work, maybe try recreating the zap from scratch. sometimes that fixes weird issues.