Hey everyone, I’m stuck with a Zapier REST Hook problem. The auth part is fine, but things get weird after that.
Here’s what’s happening:
- Zapier sends a POST to subscribe with the target URL and event info.
- I try to POST data to the target URL.
- Suddenly, the unsubscribe URL gets called, killing the target URL.
- Now, any POST or GET to the target URL just says ‘please unsubscribe me!’
I’ve double-checked the subscription response, headers, and the data I’m sending. Everything looks okay to me, but it’s still not working right.
Has anyone run into this before? Any tips on how to fix it? I’m scratching my head here!
yo, i had similar probs with zapier hooks. check ur server logs for any weird errors when zapier hits ur endpoint. sometimes its sumthin dumb like a timeout or wrong content type. also, make sure ur not accidentally calling unsubscribe somewhere in ur code. that bit me once lol. good luck man!
I’ve dealt with similar Zapier webhook issues before, and it can be pretty frustrating. One thing that helped me was double-checking the payload format I was sending to the target URL. Zapier can be picky about the exact structure it expects.
Have you tried logging the exact request body and headers you’re sending to the target URL? Sometimes there’s a subtle mismatch that causes Zapier to think it’s an invalid request and trigger the unsubscribe.
Another thing to check is your Zapier trigger configuration. Make sure the fields you’re mapping in Zapier match exactly what your webhook is sending. Even a small discrepancy can cause issues.
If all else fails, you might want to try recreating the Zap from scratch. I’ve had weird issues resolve themselves after doing that. It’s a pain, but sometimes it’s the quickest fix.
I encountered a similar issue with Zapier webhooks recently. One thing that helped was implementing a retry mechanism on my end. Sometimes Zapier’s servers can be finicky, and a single failed request might trigger an unsubscribe.
Try adding a few retries with exponential backoff when POSTing to the target URL. This can help smooth over temporary hiccups. Also, ensure you’re sending the correct Content-Type header - Zapier often expects ‘application/json’.
If the problem persists, it might be worth reaching out to Zapier support. They have access to more detailed logs and can sometimes spot issues that aren’t apparent from our side. In my experience, their team has been quite helpful with webhook troubleshooting.