Hey everyone,
I’m having trouble with a new JIRA project I set up. I made three components (let’s call them X, Y, and Z) in this project. But when I try to make a new ticket, there’s no way to pick which component it belongs to.
I checked my JIRA version and it’s 6.4-OD-05-008.
Has anyone run into this before? I’m scratching my head trying to figure out what I missed. Maybe there’s a setting I forgot to turn on?
Any help would be awesome. Thanks!
I’ve dealt with this exact issue in my company’s JIRA setup. One thing that often gets overlooked is the screen configuration for your project. Even when components are properly created and enabled, they might not appear on the create issue screen.
In my experience, the solution was to navigate to Project Settings, then to Screens, and modify the Create Issue screen so that the Component field was present. This adjustment resolved the problem. Also, ensure that your account has the appropriate ‘Browse Projects’ permission since lacking it may hide certain fields.
If the issue persists, it might point to a bug in your JIRA version; contacting Atlassian support or upgrading could prove beneficial.
hey there! have u checked if the components are actually enabled for the project? sometimes they get turned off by accident. go to project settings > components and make sure they’re all active. if that doesn’t work, maybe try clearing ur browser cache? jira can be weird sometimes lol. good luck!
I’ve encountered this issue before, and it’s often related to project permissions. Check if you have the necessary rights to view and select components in this new project. Sometimes, when creating a new project, the default permissions don’t include component selection for all users.
To resolve this, go to Project Settings > Permissions. Look for a permission called ‘Select Component’ or similar. Ensure it’s enabled for the appropriate user groups or roles. If you’re not an admin, you might need to reach out to your JIRA administrator to adjust these settings.
Also, double-check that the components are actually associated with the project in question. Sometimes they can be created but not linked properly. Hope this helps!