We are encountering issues where the customer portal intermittently fails to load. The problem may be associated with the current Mailgun outage, causing unpredictable disruptions during access attempts.
This situation is hampering normal operations for our customers. We need insights into whether the Mailgun problem is directly responsible for these portal load failures and what steps can be taken to mitigate the issue. Any detailed troubleshooting advice or alternative solutions to restore consistent performance would be greatly appreciated by the team.