I’m having trouble with the Agent Builder in Google Vertex AI. I set up three data stores, including one for a website. The tool works fine for website queries, but it’s not returning results for most of my FAQ documents.
I’ve tried several fixes:
- Removed and reattached the data store
- Deleted all FAQ docs and uploaded them again
Some FAQs appear in searches, but most don’t. Even when I search for an exact question, nothing comes up. Does anyone have advice on troubleshooting this issue? Any pointers would be really appreciated.
I’ve encountered similar issues with Vertex AI Agent Builder and FAQ documents. One thing that helped me was double-checking the file format and encoding of the FAQ documents. Make sure they’re in a compatible format (like .txt or .pdf) and use UTF-8 encoding. Another trick is to review the indexing settings for your data store. Sometimes tweaking the chunking size or overlap can improve search results. If those don’t work, you might want to look into any potential content filtering or security settings that could be inadvertently blocking certain documents. Lastly, give the system some time after uploading - occasionally it takes a while for everything to be properly indexed and searchable.