I have setup the automation on whatsapp to send messages through my personal whatsapp number. But I am able to personalize it like I am unable to add First name in the starting of the message.
Can someone help me out to how to do this? In the first screenshot you can see my automation and in the second you can see variable. I am unable to understand how to add First name column.
Can someone explain in simpler language as I am a newbie and don’t understand complex terms.
Hi,
Since you copied the template without making any changes—and it was just a basic example meant to demonstrate how it works—you need to modify the scenario by adding a data source.
For example, you can use a table (or wherever your data is stored).
It might look something like this:
Here, “get values” retrieves the full list of names and phone numbers:
This list is passed to the iterator to be processed one by one. As you can see, the output includes both the name and the number:
Next, for convenience, we save the value in a variable:
Then we create another variable with the message text, inserting the name variable in the right place:
As you can see, everything works correctly.
You can read more about this method here:
This topic was automatically closed 4 days after the last reply. New replies are no longer allowed.
