Which CRM is best for a growing B2B startup: Pipedrive, Close, or HubSpot?

Hey everyone! I’m the Director of Sales at a B2B startup. We’ve got an app for staffing and gig work hiring. Right now it’s just me and the founder doing sales, but we’re planning to grow a lot in the next few years.

We’re trying to pick a CRM. Pipedrive looks good for small teams, but I’ve heard it’s best for under 20 people. HubSpot seems more scalable, but maybe overkill for now?

I’m wondering:

  1. Should we start with Pipedrive and switch to HubSpot later?
  2. Or just go with HubSpot from the start?
  3. Has anyone used Pipedrive with a big sales team (20+ people)?

We’re doing all B2B sales, if that matters. Thanks for any advice!

I’ve been in your shoes, and I can tell you from experience that choosing the right CRM is crucial for a growing B2B startup. We started with Pipedrive, and while it was great initially, we quickly outgrew it.

HubSpot turned out to be the better choice for us in the long run. Yes, it might seem like overkill at first, but trust me, you’ll appreciate its scalability and robust features as you grow. We found that the time and effort saved by not having to migrate data and retrain our team later was well worth the initial investment.

One thing to consider is that HubSpot offers a free version to start with, which can grow with you. This allows you to get familiar with the platform without a significant upfront cost. As your needs expand, you can gradually add more advanced features.

In hindsight, I wish we had gone with HubSpot from the beginning. It would have saved us a lot of headaches down the line. Just my two cents based on what we went through.

As someone who’s worked with multiple CRMs in growing B2B startups, I’d recommend starting with HubSpot. While it may seem like overkill initially, its scalability is unmatched. You’ll save time and resources in the long run by avoiding a migration later.

HubSpot’s free tier is surprisingly robust, allowing you to start small and scale up as needed. Its marketing automation and customer service tools integrate seamlessly with the CRM, which is invaluable as you grow.

One often overlooked advantage of HubSpot is its extensive ecosystem of integrations and add-ons. This flexibility will serve you well as your business needs evolve.

Ultimately, the choice depends on your specific needs and growth projections. But in my experience, HubSpot offers the best balance of current functionality and future-proofing for B2B startups.

hey, ive used both pipedrive and hubspot. honestly, id go with hubspot from the start. its more powerful and youll grow into it. pipedrive is great but you’ll outgrow it fast in b2b. plus, hubspots free tier is pretty good to start with. just my 2 cents based on expereince at a few startups.