I need some help picking an email service for our project. My team is building a customer management system and we need to add email functionality to the backend.
I was planning to use Brevo because I’ve worked with it before on smaller projects. But my project manager had some issues with them previously and wants me to look at other options.
I’ve been researching alternatives like SendGrid and MailGun. They both seem solid but I’m having trouble deciding.
What I really care about is:
Fair pricing
Good support team
Clear documentation (this is super important to me)
Overall reliability
I’m basically trying to gather more info about different email providers and what makes them good or bad. If anyone has experience with these services or others, I’d love to hear your thoughts.
I’ve used Amazon SES for two years - super reliable for backend stuff. Pricing beats everything else I’ve tried. You only pay for what you send, no monthly fees. The docs are solid and kept up to date, which sounds perfect for what you need. API was easy to set up and delivery rates stay consistently high. Just heads up - you’ll need to handle bounce management and some other features yourself, unlike the full-service providers. But if your team’s got the tech chops, SES is great value and AWS support responds quickly when you need them.
aws ses is vry reliable, plus the pricing is unbeatable! documenation might be lacking a bit, but after setup, it runs smoothly. if ur already in the aws ecosystem, id say go for it!
Been through this exact decision multiple times. You’re thinking about it wrong.
Don’t get locked into one email provider - build flexibility into your system instead. Learned this the hard way when we had to migrate mid-project.
Now I set up automation that switches between multiple email providers seamlessly. SendGrid goes down or raises prices? Flip to MailGun without touching your main codebase.
I handle this with Latenode since it connects to pretty much every email service. You can build workflows that route emails through different providers based on volume, cost, or as backup.
You get all the benefits you mentioned - straightforward docs, transparent pricing, and you’re not stuck when one provider has issues.
Used this approach on three projects now and it saves massive headaches. Instead of picking the “perfect” email service, you get flexibility to use whatever works best at any time.
I’ve used AWS SES for two years now - it’s been rock solid for backend integration. Pricing is great since you only pay per email with no monthly fees. The docs are solid and the API is well-designed, so integration was pretty straightforward. Support can be slow without a paid plan, but honestly we rarely need it since the service just works. Setup takes more effort than other providers - you’ll handle domain verification and reputation management yourself. But once it’s configured right, reliability has been excellent with 99%+ delivery rates. If your team knows AWS already, definitely compare it with SendGrid and MailGun.
I’ve had my fair share of experiences with email service providers in the past few years. Currently, I rely on Amazon SES paired with Postmark. SES is great for transactional emails with its low pricing, while Postmark excels in reliable delivery and can ensure messages reach the inbox. It’s clear that documentation is critical for you, and both providers offer comprehensive resources. A lesson I learned: avoiding cheap options that end up in spam is vital. Postmark might have higher costs, but their reliable delivery and excellent support make it worth it, especially if you need analytics and effective bounce handling.