Why was I charged $100 for my single Airtable Team workspace?

Hello everyone,

Today I encountered a billing surprise: despite having only one workspace on the Team plan—normally priced at $20 per month—I was invoiced $100. I’m puzzled about the reason for this charge and wonder if anyone has experienced a similar issue or has insights into what might have triggered this unexpected fee. Any clarification or advice on how to address this situation would be greatly appreciated.

I once found myself in a similar situation when an unexpected charge appeared on my Airtable Team workspace. After checking my account details, I discovered that the extra fee was due to an automatic upgrade of some seats during a temporary trial period that I had forgotten to cancel. The charge seemed excessive at first, but when I contacted support they clarified the billing cycle and any additional features that caused the increment. It might be useful to review recent changes in your account settings or any trial activations that could have converted to full charges.

I experienced a similar situation not long ago. I discovered that an automatic system update regarding user seat allocation led to additional charges. It appeared as if dormant seats were inadvertently activated, which cumulatively increased the monthly fee. Reviewing the account activity and recent system notifications helped me identify the error. It may prove beneficial to carefully examine any changes in your workspace settings and user management history. In my case, contacting billing support clarified the inconsistencies and prevented further overcharges.

hey, i had a similar bizzarre charge before - turns out my billing cycle had a shift, making one extra month auto-billed. best to check your recent account actions and if necessary reach out to support for a fix.

After encountering a similar billing issue a few months ago, I dug into my account’s detailed activity logs and discovered that the extra charge was related to an upgrade in the user tier that I hadn’t explicitly requested. A week after the unexpected fee, I noticed that some of my team members had been assigned premium roles by an automated process, which escalated the cost far beyond my initial expectation. I recommend checking your workspace’s user roles and recent device logins carefully, and if necessary, reaching out to support to review the invoice details and resolve the discrepancy.