Hey everyone, I’m having some trouble with Zapier after moving my website. I switched from Apache to Litespeed, and now I can’t get Zapier to connect properly. When I try to reconnect, I keep getting this weird error message:
401: Invalid response, response must be a XML. Parsed HTML response: 401 Unauthorized.
401. Unauthorized. Proper authorization is required to access this resource!
It goes on about LiteSpeed Technologies not being a hosting company and stuff. I’m pretty lost here. Does anyone know what might be causing this or how I can fix it? I really need to get my integrations working again. Thanks in advance for any help!
I’ve dealt with similar headaches after server migrations. One thing that often gets overlooked is SSL certificate issues. Make sure your new setup has a valid SSL cert properly installed and configured. LiteSpeed can be finicky about this.
Also, double-check your firewall settings. Sometimes, overzealous security rules can block legitimate API requests. You might need to whitelist Zapier’s IP ranges.
If those don’t solve it, try temporarily disabling any custom .htaccess rules or security plugins. They can sometimes interfere with API connections.
Lastly, reach out to your hosting provider. They might have specific LiteSpeed optimizations that need tweaking for Zapier to play nice. Don’t be afraid to ask for their help - that’s what they’re there for!
I encountered a similar issue after migrating to LiteSpeed. The 401 error suggests an authentication problem. Check your .htaccess file for any rewrite rules or access restrictions that might be blocking Zapier’s requests. Also, verify that your webhook URLs are updated to reflect the new server environment. If the problem persists, you might need to contact your hosting provider to ensure proper configuration of LiteSpeed for external API access. Don’t forget to clear your server’s cache after making any changes.
hey mate, sounds like a pain! have u checked ur API credentials? sometimes server moves mess with those. also, make sure ur litespeed config is allowing external connections. might need to tweak some settings there. good luck!